Privacy Policy

CommunityInfoPage.com is operated by TechResidential, LLC, an Arizona limited liability company. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use CommunityInfoPage.com, including public community pages, account features, management-company tools, real estate sponsorship features, issue and correction forms, maps, AI-generated summaries, and related services.

For privacy questions, contact us at privacy@communityinfopage.com.

1. Scope

This Privacy Policy applies to CommunityInfoPage.com and related services operated by TechResidential, LLC. It applies to public visitors, community managers, management-company users, real estate agents, advertisers, sponsors, and other account holders.

CommunityInfoPage.com is currently in beta. Features, data sources, data practices, and available tools may change as the service develops.

2. Information We Collect

We may collect the following categories of information.

Information you provide to us

We may collect information that you voluntarily provide, including:

• name;
• email address;
• phone number;
• address;
• community, HOA, or management-company affiliation;
• real estate agent, brokerage, license, sponsorship, or advertising information;
• issue reports, problem-center submissions, questions, corrections, complaints, or feedback;
• uploaded governing documents, photos, files, or other materials;
• account registration information;
• payment and subscription-related information;
• communications with us.

Public users may submit questions, corrections, complaints, issue details, uploaded files, or photos. These submissions are not intended to be public posts.

Community managers and real estate agents may create accounts and profiles. Public visitors generally do not need accounts to browse public portions of the site.

Information collected automatically

When you use the site, we may automatically collect:

• IP address;
• approximate location inferred from IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring URLs;
• timestamps;
• session data;
• cookie identifiers;
• analytics identifiers;
• diagnostic and usage information.

We do not collect precise GPS location unless we specifically ask for it and you choose to provide it.

Payment information

Payments are processed by Stripe. We do not store full credit card numbers on our own servers. Stripe may collect and process payment card details, billing information, transaction data, device data, and related payment information according to Stripe's own terms and privacy practices.

Public-record and third-party data

We collect, compile, store, analyze, and display data from public records, third-party sources, APIs, downloads, scraping, and manual compilation. Sources may include:

• Town of Gilbert;
• Maricopa County;
• Arizona Corporation Commission;
• Maricopa County Assessor;
• Maricopa County Recorder;
• U.S. Census data;
• utility providers;
• GIS and mapping data;
• recorded governing documents;
• other public or third-party sources.

We may store copies of public records and related datasets. We may update data at different intervals depending on the source and data type.

3. How We Use Information

We may use information to:

• operate, maintain, and improve the site;
• create and display community information pages;
• provide community maps and approximate boundaries;
• provide management-company and community-manager tools;
• provide real estate sponsorship and advertising features;
• process payments and subscriptions;
• manage accounts, authentication, passwords, optional two-factor authentication, and API keys;
• respond to questions, corrections, issue reports, complaints, and support requests;
• review, moderate, approve, reject, or remove uploaded content;
• generate, review, and display AI summaries of certain governing-document provisions;
• provide analytics and understand site usage;
• send transactional emails, including account, receipt, security, subscription, and service notices;
• send marketing emails, subject to opt-out rights;
• detect fraud, abuse, scraping, security issues, and policy violations;
• enforce our Terms of Service;
• comply with legal obligations.

4. Google Analytics and Cookies

We use Google Analytics and similar technologies to understand how visitors use the site. Google Analytics may use cookies and other identifiers to collect information about your interactions with the site, including pages viewed, device and browser information, approximate location, and usage patterns.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

We may also use cookies or local storage for authentication, security, preferences, analytics, fraud prevention, and session management.

5. How We Share Information

We may share information as follows.

Service providers

We may share information with vendors and service providers that help us operate the site, including hosting, analytics, payment processing, email delivery, security, storage, mapping, customer support, and technical services.

Stripe

Payment and subscription information may be processed by Stripe. Stripe's handling of payment information is governed by its own terms and privacy practices.

Management companies, HOAs, or community contacts

If you submit corrections, issue information, uploaded materials, or other content, we may use that information to evaluate and improve the community page. Unless we disclose otherwise or obtain permission, ordinary problem-center submissions are not designed to publicly post complaints or automatically send complaints to management companies or HOAs.

Real estate sponsors and advertisers

We do not sell personal information that users provide directly to us, such as account information, contact information, issue reports, uploaded files, payment-related information, communications, or visitor lead information.

We do not sell visitor lead information to real estate sponsors, advertisers, or other third parties.

Real estate sponsors and advertisers do not receive access to owner-name or parcel-owner datasets through sponsorship.

Public-record property information in paid features

Some paid features may provide authorized community-manager or management-company users with access to compiled public-record property information, which may include owner names, parcel information, mailing information, HOA board member information, or related property data obtained from public real estate/property records, government sources, recorded documents, assessor data, recorder data, or other public sources.

This information is provided as part of our public-record data products and is subject to the restrictions in our Terms of Service.

Legal and safety reasons

We may disclose information if we believe it is necessary to:

• comply with law, subpoena, court order, or legal process;
• protect rights, safety, property, or security;
• investigate fraud, abuse, or security incidents;
• enforce our Terms;
• respond to government or law-enforcement requests.

Business transfers

If TechResidential, LLC is involved in a merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction.

6. Public Records and Displayed Information

Some information on CommunityInfoPage.com comes from public records or third-party sources. This may include community-level information, management company names, phone numbers, websites, utility contact information, HOA-related information, parcel-related information, statutory-agent-derived information, recorded governing documents, and GIS data.

We may display owner names and HOA board member information only to registered community-manager or management-company users, where available and permitted by our service design.

Public-record and third-party information may be incomplete, outdated, inaccurate, misclassified, or changed by official sources without notice.

7. Public-Record Owner and Parcel Information

Some CommunityInfoPage.com features may include owner names, parcel information, mailing information, HOA board member information, or related property data obtained from public records, government sources, recorded documents, assessor data, recorder data, or other publicly available sources.

We may make certain public-record owner and parcel information available only to registered community-manager or management-company users. We do not make this information available to public visitors or real estate sponsors unless otherwise stated in a separate written agreement.

Public-record owner and parcel information may be incomplete, outdated, inaccurate, misclassified, or changed by official sources without notice. Users should verify information with official records and appropriate professionals before relying on it.

8. User Submissions and Uploaded Content

If you submit corrections, issue details, photos, documents, or other materials, we may review, moderate, edit, reject, remove, store, display, or use those materials to operate and improve the site.

Do not submit confidential, sensitive, unlawful, defamatory, infringing, or private information unless you have the right to do so and understand how it may be used.

9. Photos

Community photos may come from our own photography or user submissions. Some photos may show private homes in the background. We do not intend to display people, license plates, or home interiors. You may request review or removal of a photo by contacting privacy@communityinfopage.com.

10. Marketing Communications

We may send marketing emails about our services. You may opt out of marketing emails by using the unsubscribe link in the email or contacting us.

Even if you opt out of marketing emails, we may still send transactional or service-related messages, including account notices, receipts, password resets, security notices, subscription notices, and legal updates.

11. Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain business records, comply with law, resolve disputes, enforce agreements, prevent abuse, and improve our data products.

Public-record data may be retained and updated over time as part of our community database.

12. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, database, or transmission method is completely secure.

If a security incident triggers legal notification obligations, we will provide notices as required by applicable law.

13. Your Choices

Depending on your relationship with us and applicable law, you may request that we:

• correct information;
• remove certain submitted content;
• review or remove photos;
• update account information;
• delete an account;
• stop sending marketing emails;
• review certain public-record or community information.

Requests may be sent to privacy@communityinfopage.com. We may need to verify your identity or authority before fulfilling a request.

We may decline requests where information is public record, required for legal compliance, needed for legitimate business purposes, or otherwise not subject to removal.

14. California Privacy Notice

We do not sell personal information that users provide directly to us. We do not sell visitor leads. We do not use personal information for targeted advertising or retargeting as currently designed.

Some paid management tools may include access to compiled public-record property information, including owner names where available from public real estate/property records.

Although CommunityInfoPage.com primarily targets Arizona, visitors from California or other states may access the site. If applicable privacy laws grant you rights regarding access, deletion, correction, portability, sale/share opt-out, or limitation of sensitive information, you may contact us at privacy@communityinfopage.com.

We will evaluate requests based on applicable law and our legal obligations.

15. Children

CommunityInfoPage.com is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Users must be at least 18 years old to create an account, purchase a subscription, sponsor a page, upload content, submit issue/correction forms, or use management-company or real estate advertiser features.

16. International Users

CommunityInfoPage.com is operated from the United States. If you access the site from outside the United States, you understand that information may be processed and stored in the United States.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the site with a new effective date. Continued use of the site after changes means you acknowledge the updated policy.

18. Contact

TechResidential, LLC
Operator of CommunityInfoPage.com
Email: privacy@communityinfopage.com